After weeks spent scanning postings and polishing your resume, you finally landed an interview for your dream job in retail. And after some careful preparation and practice with the help of LiveCareer’s interview tips, you stepped up to the plate, aced the interview and received your official job offer within a few days.
You don’t know what the future holds, but you do know one thing with certainty: you love this company, and you’ll do anything to excel at this new job. Here are few moves that can help you get ahead and launch a successful career in the world of retail.
Retail Tips: How to Thrive in a Competitive Industry
1. Get back to the basics. This may sound like a no brainer, but start by making sure you meet your employer’s minimum expectations. Never show up late, not even once. If you have to skip work, call in advance and let your employer know so they have time to schedule a replacement. Don’t leave early, don’t sulk and don’t cut corners when you’re handed a task.
2. Become indispensable to your employer. Once you’ve gotten the basics down, be proactive and go beyond your assigned duties. Take extra time to learn new sales techniques or how to track inventory. Become an employee that your manager knows she can trust to handle your own job and provide competent support and guidance for the rest of your team.
3. Become indispensable to your customers. To customers who are confused or in need, there’s nothing like the help of a smiling, knowledgeable employee. If you’re a magnet to customers and you address every concern with confidence, grace and good cheer, you’ll earn the respect of your employers and you’ll be climbing up the career ladder in no time.
4. Keep your cool. Always. A career in retail can be stressful, and every day brings unexpected surprises and competing demands on your time and attention. A sudden schedule change, a flu outbreak that leaves the store understaffed, a mad holiday rush or a tense coworker conflict can all tax the patience of even the most resilient retail employee. But keep smiling and stay in control. Your calm leadership will be remembered and appreciated when management promotions become available.
5. Know your product and stand behind it. Both customers and managers trust an employee who believes in the product she’s selling. If you wear these clothes proudly, or can talk endlessly about the amazing features of these electronics, your confidence in the product will increase your sales and attach rocket boosters to your career. Explain to customers why you like the product, upsell at the register and leave your customer with a positive impression of your brand, whether or not she decides to buy anything. If a customer trusts you and likes what you have to say, she’ll be back. And your career will take off.
You don’t know what the future holds, but you do know one thing with certainty: you love this company, and you’ll do anything to excel at this new job. Here are few moves that can help you get ahead and launch a successful career in the world of retail.
Retail Tips: How to Thrive in a Competitive Industry
1. Get back to the basics. This may sound like a no brainer, but start by making sure you meet your employer’s minimum expectations. Never show up late, not even once. If you have to skip work, call in advance and let your employer know so they have time to schedule a replacement. Don’t leave early, don’t sulk and don’t cut corners when you’re handed a task.
2. Become indispensable to your employer. Once you’ve gotten the basics down, be proactive and go beyond your assigned duties. Take extra time to learn new sales techniques or how to track inventory. Become an employee that your manager knows she can trust to handle your own job and provide competent support and guidance for the rest of your team.
3. Become indispensable to your customers. To customers who are confused or in need, there’s nothing like the help of a smiling, knowledgeable employee. If you’re a magnet to customers and you address every concern with confidence, grace and good cheer, you’ll earn the respect of your employers and you’ll be climbing up the career ladder in no time.
4. Keep your cool. Always. A career in retail can be stressful, and every day brings unexpected surprises and competing demands on your time and attention. A sudden schedule change, a flu outbreak that leaves the store understaffed, a mad holiday rush or a tense coworker conflict can all tax the patience of even the most resilient retail employee. But keep smiling and stay in control. Your calm leadership will be remembered and appreciated when management promotions become available.
5. Know your product and stand behind it. Both customers and managers trust an employee who believes in the product she’s selling. If you wear these clothes proudly, or can talk endlessly about the amazing features of these electronics, your confidence in the product will increase your sales and attach rocket boosters to your career. Explain to customers why you like the product, upsell at the register and leave your customer with a positive impression of your brand, whether or not she decides to buy anything. If a customer trusts you and likes what you have to say, she’ll be back. And your career will take off.
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